Description: Knowledge, skills, and abilities to follow policies that guide communication practices across all commodities.

Terminal Competency:

Explain agency’s communication policy.

Enabling Competencies:

1. Discuss how policies guide communication practices.

2. Describe agency process for releasing information.

3. Give examples of proprietary information.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Knowledge, skills, and abilities for situational awareness.

Terminal Competency:

Explain the importance of situational awareness.

Enabling Competencies:

1. Describe situational awareness.

2. Demonstrate methods for addressing challenging situations.

3. Identify cultural differences.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.

Description: Knowledge, skills, and abilities for elements of an effective exchange of information.

Terminal Competency:

Select method of communication.

Enabling Competencies:

1. Demonstrate oral communication skills.

2. Demonstrate written communication skills.

3. Recognize communication failure.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.