Description: Skills and concepts used to convey information.

Terminal Competency:

Apply communication principles.

Enabling Competencies:

1. Recognize mode of communication.

2. Adapt communication to audience.

3. Perform active listening.

4. Recognize the effect of non-verbal communication.

5. Differentiate fact from opinion.

6. Describe laboratory policies pertaining to communication.

7. Demonstrate professionalism during communication.

To see a set of behavioral anchors, which provide further detail about the enabling competencies and can be used for assessment against the enabling competencies, contact IFPTI.